Managing Threats of Violence: Best Practices in High-Risk Situations


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Incidents involving violence, threats of violence, and other misconduct due to domestic issues, volatile employees and other causes are all too common in the workplace. Understand the potential impact of violence on your organization. Learn how to identify, investigate and possibly prevent violent incidents and related misconduct involving employees, as well as create an effective prevention and response plan to address this critical issue. We will also discuss available resources to help HR leaders manage these issues within the workplace.

Learning Objectives:

  • Identify risk factors and signs of potential violence among employees
  • Understand how to address volatile employees in the workplace
  • Prepare an action and response plan to address potential issues

Norbert "Bert" Alicea

Executive Vice President, EAP+Work/Life Services

Bert Alicea is a Licensed Psychologist with over 27 years of experience in the EAP field and is currently Executive Vice President, EAP+Work/Life Services at Health Advocate. Bert specializes in conducting trainings locally and on a national level on topics including harassment awareness; violence prevention; drug free workplace; DOT compliance training; and supervisor EAP awareness training. Bert also has a specialization with executive coaching; conflict mediation; and management and supervisor consultations in assisting with difficult workplace situations. Bert obtained a Masters of Arts in Industrial Psychology from West Chester University, West Chester, PA and he also has his Bachelors of Science in Psychology from St. Joseph’s University, Philadelphia, PA. He is a Licensed Psychologist, a Certified Employee Assistance Professional (CEAP) and a U.S. Department of Transportation qualified Substance Abuse Professional.

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HRCI Certificate
1.25 HR (General) credits  |  Certificate available
1.25 HR (General) credits  |  Certificate available
SHRM Certificate
1.25 PDC credits  |  Certificate available
1.25 PDC credits  |  Certificate available